Mac users: This software can be installed through a Windows emulator and a USB to serial adapter (adapter's driver program must be properly installed)
Click Here to Download Software version v1.14
Windows 98, ME, NT, 2000, XP
File Size: 232KB
UPLOADING Software from your computer to your AVM 30
(for Windows 98, ME, NT, 2000, XP)
Note: If your computer does not have a serial port but has a USB port, you will need to use a USB-to-serial adapter (and its driver program). Use a Windows-certified adapter only. If, when you install the driver program, a Windows message appears indication that the driver is not certified, do not use that adapter. Some are known to be inadequately developed, causing errors to be downloaded into the preamp, freezing its operation. Tech support will not cover repair under warranty in these cases.
Also, the Software Installer scans COM1 to COM6 to see which one is connected, so if the adapter is on a virtual port higher than this, change it to one within COM1 to COM6.
Important: Before running the Installer, check your computer's power management settings - particularly if using a laptop - to ensure that the Software Update does not get interrupted while running.
1. Drag or extract ‘AVM 30 Installer.exe’ and ‘Read Me First.txt’ to desktop. ‘Read Me First.txt’ lists the latest software changes. You can now delete ‘avm30install.zip’.
2. Ensure that your current AVM 30 Setup configuration is saved (see section 7.4.11 in your operating manual).
3. Turn off your AVM 30 and disconnect the power cord to prevent the possibility of a static discharge when the serial port is connected. Tuner presets, speaker level settings, bass/treble, etc. are automatically written to memory if the line voltage is disconnected or during a power failure.
4. Using the serial cable, connect your computer to the AVM 30 via the RS-232 port on the rear panel. Updating does not require moving the AVM 30 or disconnecting it from your system, as long as you can connect your computer to the RS-232 port.
5. Plug the AVM 30’s power cord back in and turn the rear panel switch on.
6. Double click on ‘AVM 30 Installer.exe’, then click on ‘Install Upgrade Now’. In a few minutes, the installation and verification will be completed.
7. The AVM 30 will then turn itself 'Off' for a forced reboot.
Note: The Installer will automatically cycle through a number of steps. Do not close the Installer until all of these steps are completed and the message at the bottom of the installer window says "programming done"
9. Once complete, if you wish you may disconnect the serial cable from the Rear Panel.
10. Turn power 'On' and adjust the current time (if necessary).
Restore Settings?
You do not need to Restore or Recall any settings after installing new software. The AVM 30 will retain the settings that were in use before the Update, with the exception of day and time which will be set according to your computer’s day and time settings. If readjustment is required, see section 7 of the Operating Manual.
Troubleshooting
RTS/CTS must be turned off in the setup menu (item 9g. set to 'None'), otherwise the installer will not be able to communicate with the AVM 30.
If, after several attempts, the Installer keeps returning a message that says "AVM 30 Not Found", restore Factory Settings in the Setup Menu, try installing again, and reload User Settings once the new software is installed.
If that doesn’t work, make sure that the serial port on your computer is not being used by another application, such as docking stations for personal organizers. If the serial port is already in use, you must go into the application that is using it and turn off the serial port.
